Master Vendor social care staffing

One accountable route.
The whole picture in view.

A primary staffing partner coordinating requirements and agreed secondary agency supply. Clearer communication and oversight for organisations managing multiple services or suppliers.

TSCCP campaign: practical everyday support in a home setting

Turning Point Scotland

Master Vendor partnership since May 2026.

Turning Point Scotland appointed TSCCP as its Master Vendor staffing partner in May 2026.

The arrangement brings primary and secondary agency supply together through one accountable route. This describes the contract relationship, not a wider endorsement.

How it works

A coordinated approach to agency staffing.

  1. 01

    Agree the requirements

    Services, roles, staffing needs and the process for making requests.

  2. 02

    One primary route

    A named team coordinates requirements and communication.

  3. 03

    Coordinate supply

    Primary and agreed secondary agencies work within the agreed process.

  4. 04

    Maintain oversight

    Review usage, communication and reporting to support the organisation’s management of agency staffing.

Practical benefits

Less fragmented communication.

One clear point of contact

A primary route for requirements and changes.

An agreed supplier process

Secondary supply coordinated within the organisation’s agreed arrangements.

Visibility and review

Information to help understand agency usage and ongoing requirements.

Before you decide

Is managed supply right for your organisation?

Do we need a Master Vendor arrangement for individual shifts?

Not necessarily. TSCCP can discuss direct temporary staffing for individual shifts or regular cover. Managed supply is a separate conversation about broader coordination needs.

Does Master Vendor mean TSCCP fills every shift itself?

No. The model can coordinate primary and agreed secondary suppliers through one route. Availability and suitability still need to be considered.

Can you guarantee savings or fill rates?

We do not make a blanket savings or fulfilment guarantee. The appropriate scope, reporting and commercial arrangements need to be discussed for your organisation.

How do we start?

Contact our team with the services, locations and staffing challenges you want to discuss. Do not include personal care records or confidential service-user information.